map-marker Oak Lawn, Illinois

Horrible Company :

I would give them Zero stars! But it's not possible. Customer service is lacking, it's like i am speaking with a robot - not a human being. I took their thyroid supplements and they made me sick. I reached out to their customer service and they told me it was too late to get my money back. When a company cannot hold their products responsible and issue a credit the company does not deserve to be in business. I contacted customer service and they are just hopeless! Blunt! And rude! Not at all empathetic to my situation and she would not answer my email. Very disappointed and quite angry actually with the quality of customer service i was shown!
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Reason of review:
Poor customer service

They have a 60 day money back guarantee. I think that’s fair.

reply icon Replying to comment of Guest-2297494

I’ve been reading Westin Childs since 2018/19. When the original person posted the comment about refunds in 2019, there was not a money back guarantee.

That is a more recent development. I’d have to say at least Childs seems to try and listen to feedback.

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